Shipping Policy

Thank you for choosing MorJoy Shop for your home needs. We strive to provide you with the best products and service possible, including a seamless shipping experience. Please take a moment to review our shipping policy:

 We offer standard and expedited shipping options for all orders. The exact shipping times may vary depending on your location. Shipping rates are calculated based on the weight of your order and the shipping method selected during checkout. We aim to offer competitive shipping rates to ensure affordability for our customers. You can view the shipping costs for your order during the checkout process.

Orders are processed and dispatched within 3-5 business days of payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through our website or the courier's tracking portal. If you encounter any issues with tracking your order, please don't hesitate to reach out to our customer support team for assistance at info@morjoyshop.com.

While we make every effort to ensure timely delivery of your order, please note that unforeseen circumstances such as weather conditions, or other logistical issues may cause delays beyond our control. In such cases, we will work closely with our shipping partners to resolve any issues and keep you informed about the status of your shipment. Once a package has left our shop, MorJoy Shop cannot be held accountable for lost or stolen packages. 

Our shipping partners will attempt delivery to the address provided during checkout. If you are not available to receive the package at the time of delivery, the courier may leave a delivery notification with further instructions for arranging re-delivery or pickup.

If your product has been damaged in shipment, please take photos of the damage to the box and product. Contact our customer support team within 24 hours of receiving your order at info@morjoyshop.com. We will work swiftly to resolve the issue and arrange for a replacement or refund as necessary.

By placing an order with MorJoy Shop you agree to comply with our shipping policy outlined above. If you have any questions or concerns regarding shipping, please don't hesitate to contact our customer support team for assistance. Thank you for shopping with us!