Return Policy

Items must be returned within a day of receiving item. Items must be unused, undamaged, and in their original packaging.

To initiate a return, please contact our customer service team at info@morjoyshop.com. Provide your order number and reason for the return.

Once your return request is approved, we will provide you with a return authorization and instructions on how to proceed.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.

Refunds will be issued to the original payment method used for the purchase.

Once we receive and inspect the returned item(s), we will process your refund within 5-10  business days.

If you wish to exchange an item, please follow the return process outlined above and indicate the item you would like in exchange. Exchanges are subject to product availability.

If you receive a damaged or defective item, please contact us immediately.

We will arrange for a replacement or refund, depending on your preference.

Non-Returnable Items:

Items marked as "Final Sale" are not eligible for return or exchange unless they arrive damaged or defective.

Policy Changes:

We reserve the right to update or modify our return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase on MorJoy Shop you agree to adhere to the terms of this return policy.

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us. We're here to assist you.